With our digital products and services at the front, we forget that change has to include our internal organizations or the physical value chain behind the interface to make an impact on our planet. Like IKEA or ARMEDANGELS, they change a lot within their organization that can’t be seen from a customer’s perspective. Quite often it comes down to a few dedicated people who start conversations, connect, and strive to make a change.
A recent survey by the UX Writing Hub showed that excellent UX writers, being a comparably new role on the product teams, know how to talk to designers, product managers, and developers. They continuously upgrade their skills, taking more courses, and are eager to facilitate conversations with team members.
If you, as a UX writer, are already connected with the product team, the marketing team, and more, great! You can start making a difference. Go into discussions, create questions, use your imagination, and facilitate the process with tools for a sustainable approach.
Well, I guess that counts for all of us. Not just for UX writers.